Because full-boat charters are binding, non-cancelable contracts, Jan and I will only enter into this charter based on your confirmed-through-PayPal commitment. In effect, we undertake a huge risk by guaranteeing full payment on your behalf. After entering into this obligation, we cannot afford for you to back out—for any reason. This is no different than the clear written policy that existed for all except one of Santana’s prior chartered-ship cruises (this charter will be our 44th!). Here it is in writing:
Santana’s acceptance of your registration and non-refundable deposit for this event is subsequent to your agreement to pay the remaining balance in full. While Santana allows limited refunds on rallies and tours, Santana’s cruises are non-cancelable and non-transferable. When the possibility of paying yet not attending is unacceptable, Jan and I recommend Travel Guard trip insurance. For the past 20 years hundreds of our clients have relied on Travel Guard coverage without complaint. An informative application will be mailed with your invoice; and further information is available online.