Mekong River Cycling Cruise
January 12-22, 2019
All the cabins are on the outside of the ship, two low beds can be moved together, designed with ample storage space, air-conditioning, and onboard Wi-Fi.
Cabins are spacious and comfortable, with plenty of light (193 sq. ft.). They each have a 43-sq. ft. private balcony.
Indochine II’s restaurant – where our 5-star chef will create a new regionally inspired menu for each meal.
Indochine II’s lounge – a great place to relax after a day of cycling, grab a drink, or catch up on emails.
Q: What are the exact dates?
A: January 12 to 22, 2019.
Q: What’s the cost?
A: Due to Santana’s long history with Glen, our per-person first-in pricing for this 11-day Cycling Cruise on the Mekong starts at $5695. Premium stateroom categories cost more. Lowest pricing in every category is limited to the first few rooms. Booking early is easy and RISK FREE.
Q: What’s “Early-In” Pricing?
A: To manage the risk of chartering entire cruise ships, couples who commit early are rewarded with discounts of up to $1,600 per stateroom. Lowest pricing in every category is limited to the first few rooms. Booking early is easy and RISK FREE.
Q: What about tipping?
A: Jan and I don’t accept tips. Our comprehensive “cruise extras” fee of $450 per person covers port fees and a long list of off-ship activities, admissions, and guides. Shipboard gratuities of $150 per person includes valet bike handling and a wash-and-fold laundry.
Q: Are some staterooms better than others?
A: Certainly. All of the Indochine II’s staterooms are identically spacious (~193 square foot) floor plans with scenic (~43 square foot) walk-out balconies. The rooms are air-conditioned and soundproofed. The comfortable euro-king bed can be remade into a pair of full-width twins. Rooms on the top deck provide better views over docks and levees.
Q: Upper Deck Balcony vs Upper Deck Terrace?
A: Four of the Upper Deck Staterooms at the corners of the ship have an additional large window. In addition to the (~43 square foot) private balcony they have a large (~63 square foot) Terrace to enjoy.
Q: What’s the next step?
A: To lock-in availability and the lowest pricing on a RISK-FREE basis, reserve your space through our PayPal portal. PayPal’s secure website is open 24 hours per day, accepts all major credit cards, and automatically adjusts for remaining stateroom availability. Reserving your spot is RISK-FREE and has many advantages. In each category the prime location staterooms will be assigned in the same order as the time stamp of your booking. Second, early-in pricing is limited to the first few rooms in each category. Most important, and a near-immediate sell-out of this first time event is anticipated.
Q: What’s the Risk-Free Booking Policy?
A: When you use your credit card and book through PayPal, we’ll give you 14 risk-free days to think it over and clear your schedule. If you change your mind, send an email to Matt@SantanaAdventures.com within 14 days to cancel the PayPal transaction and obtain a full refund.
Q: When do we need to decide on the PreTour?
A: We won’t need your PreTour decision until next fall, and we’ll send you the information on flight dates just before tickets go on sale with your favorite airlines.
Q: What if we change our minds after 14 days?
A: Because full-boat charters are binding, non-cancelable contracts, Jan and I will only enter into this charter based on your confirmed-through-PayPal commitment. In effect, we undertake a huge risk by guaranteeing full payment on your behalf. After entering into this obligation, we cannot afford for you to back out—for any reason. This is no different than the clear written policy that existed for all except one of Santana’s prior chartered-ship cruises (this Mekong charter will be our 32nd). While preparing for our 2009 Danube event I neglected to include the following proviso. That’s the year a group of friends, after verbally agreeing to pay in full and then stringing Jan along for many months, decided to cancel their plans. Lesson learned! Here it is (again) in writing:
Santana’s acceptance of your registration and non-refundable deposit for this event is subsequent to your agreement to pay the remaining balance in full. While Santana allows limited refunds on rallies and tours, Santana’s cruises are non-cancelable and non-transferable. When the possibility of paying yet not attending is unacceptable, Jan and I recommend Travel Guard trip insurance. For the past 20 years hundreds of our clients have relied on Travel Guard coverage without complaint. An informative application will be mailed with your invoice; and further information is available online.
Q: Have you ever relaxed your refund policy?
A: Jan and I have willingly resold a number of fully prepaid staterooms for a fee of $500 per person—which was waived when a vacating couple found someone to take their place. When there has been more than one pending resell request, those who paid-in-full earliest had their space resold next. Using this non-guaranteed method (which is grossly inferior to trip insurance) Jan and I have cheerfully refunded over $250,000 in otherwise non-refundable and non-transferable cruise fares.
Q: How are staterooms assigned?
A: In any category all rooms are identical. Using the PayPal timestamp, those who reserve earliest get staterooms closest to the prime areas of the ship, which Bill and Jan both prefer. If friends desire a pair of adjacent staterooms the timestamp of the first reservation determines the location of both rooms. In short, we will not take requests for specific room numbers. Those who book early obtain prime positioning.
Q: How do we get to and from the tour?
A: You fly into Ho Chi Minh City’s SGN International Airport and return from Siem Reap’s REP International Airport. Further details will be provided in Event Update Emails.
Q: Are rental bikes available?
A: Yes, a sturdy lightweight rental bike with upright bars and controls can be rented for $300. If you own a nice road bike that fits, bringing bringing it with you is relatively easy and inexpensive. We’ll send full instructions on flying with your bike in an Event Update Email.
Q: I’m a single passenger… If I go solo, what’s the cost? Can you help me find a roommate?
A: Yes & Yes. The Single Supplement is only 50% of the second passenger fare. Pam can help you find a roommate if you’d like, simply send her an email with your phone number and she’ll be happy to give you a call. Pam@SantanaAdventures.com
Q: What if we have more questions?
A: The easiest way to get any further info is by phoning Jan McCready, who is happy to answer your questions.
|Toll Free number||(800) 334-6136 ext. 116|
|Overseas callers||+1 (909) 596-7570|
|If you get the recording, please leave a phone number. Jan will return calls ASAP — even over the Holidays.|
Q: I can’t get PayPal to process my payment, can you help?
A: The easiest way to get help with PayPal is be emailing Matt, who is happy to answer your questions. Be sure to provide him with a phone number to call you at if you need more in depth help. Matt@SantanaAdventures.com
Full Cancellation policy appears below.
Your deposit signifies an acceptance of those terms.
|Upper-Deck Terrace Stateroom||$6495||Yes|
|Upper-Deck Balcony Stateroom||$5895||Yes|
|Main-Deck Balcony Stateroom||$5695||Yes|
Stateroom Prices are per person, double occupancy
Deposits listed below are per stateroom, up to two participants
|Our comprehensive “cruise extras” fee of $450 covers all port fees, a long list of off-ship activities, admissions, and guides.|
|Your initial deposit is refundable for 15 days. Unless you cancel in writing within that 15 day period, the following Scary Cancellation Policy applies to Santana’s chartered cruise events:|
|Because cruise ship charters are binding, non-cancelable contracts, Jan and I will only enter into this charter based on your confirmed-with-a-deposit commitment. In effect, we undertake a huge risk by guaranteeing full payment on your behalf. After entering into this obligation, we cannot afford for you to back out, for any reason. This is the same policy that existed on all but 1 of Santana’s 21 previous cruises. While preparing for our 2009 Danube event, I neglected to include the following provision (shown below). That’s the year a group of friends, after verbally agreeing to pay in full and then stringing Jan along for many months, decided to cancel their plans. Lesson learned!|
|Santana’s acceptance of your registration and non-refundable deposit for this event is subsequent to your agreement to pay the remaining balance in full. While Santana allows limited refunds on Rallies and Tours, Santana’s Cruises are non-cancelable, non-transferable, and non-refundable. When the possibility of paying yet not attending is unacceptable, Jan and I recommend Travel Guard Trip Insurance. For the past 20 years hundreds of our clients have relied on Travel Guard coverage without a single complaint. An informative application is available upon request; and further information is available online.|