Welcome Aboard!
Thank you for choosing Santana Adventures! We appreciate you selecting our company for your next cycling vacation, and would like to help make your vacation with us as pleasurable as possible.
Thank you for choosing Santana Adventures! We appreciate you selecting our company for your next cycling vacation, and would like to help make your vacation with us as pleasurable as possible.
Here are a few items that will improve your vacation
We’ll send you an Info Card after you sign up. Make sure we have your and your travel partner’s email addresses so that we can send you all the updates.
Each day has a choice of routes: Short, Medium, or Long. Each morning you’ll be welcome to select whichever route suits your desires. On Santana’s cruises, there’s no reason to be the fastest, the slowest, or having to ride alone. Our participants are pretty evenly dispersed across the Short, Medium, & Long routes.
Santana’s acceptance of your registration and non-refundable deposit for this event is subsequent to your agreement to pay the remaining balance in full. Santana’s cruises are non-cancelable, non-refundable, and non-transferable. When the possibility of paying yet not attending is unacceptable, Jan and I recommend Travel Guard trip insurance. For the past 20 years, hundreds of our clients have relied on Travel Guard coverage without complaint. Here’s an informative brochure about the travel insurance coverage we recommend – Travel Insurance Flyer
We use Garmin GPS Units to make your cycling experience the very best. No more fumbling with route sheets or trying to figure out what turn you missed, a quick glance at your GPS unit and you know exactly where you are.
“Why can’t I use my phone it can…” DO NOT use your Smartphone! Smartphones are amazing devices and while there are phone apps that will interpret Santana’s routes faithfully, a problem arises when routes need to be revised during a tour. Because there is often limited internet access on most tours, smartphones are precluded from getting ride updates in a timely fashion. Those that have followed this path against our advice have without exception been disappointed. Additionally, most phones that support GPS aren’t as durable or waterproof as a dedicated GPS. People who try to use their iPhone, for instance, will trash their $600+ investment when they need to navigate their way through an unexpected rainstorm or a phone mount comes loose. Lastly, when used as a GPS, a smartphone’s battery can be drained in a couple of hours.
An updated version of this list will arrive in the final 45 days prior to your event, for now here’s a standard list to get you started.
In the last 45 days we’ll give you an updated packing list suitable for the particular cruise region and month, but here is a list of the usual suspects.
At the start and end of our cruises, our mechanics will offer Valet Bike Assembly & Disassembly. This is a service they provide directly to you, and is on a first-come first-served basis. About 14 days prior to the event, we’ll send you an event update that will have their contact information and updated pricing.
Assembly: $100 for a Tandem, $70 for a Single Bike
Disassembly/Packing: We only offer Valet Packing for Santana Safecases at $50 per tandem. With any other box we’re happy to assist/give pointers. If you have another type of case or box, and had a bike shop pack your bike, please take photos of the process so that we can try to help you.
These prices are an average estimate, and are subject to change, at any time, without notice.
Santana doesn’t accept tips. However, shipboard gratuities for the ship’s staff are mandatory. The amount varies for each event (and can be found on the individual web pages), and the amounts will also be listed on your invoice (but are not collected until during the event).
We encourage participants to bring their own bike(s)…
For the participants who would still prefer to rent, here’s the info:
Our deposits are accepted online via a PayPal reservations system which accepts major credit/debit cards. The remainder of your invoice balance will be split into two payments payable by check only. For example: If you want to reserve a space on an event 20 months from now, your deposit is due with your reservation, your first payment will be due in 4 to 5 months, and your full balance will be due in about 8 months. Exact payment dates vary by event, based on when you sign up, and will be posted on your invoice.